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Staff Profiles

Meet Noosa's Leading Holiday Rental Team

Sue Willis

Managing Director

Returning home to Noosa after 6 years working in media in Far North Queensland, Sue joins R&W Noosa Holidays, bringing a wealth of business development and management experience to our talented team. A former General Manager of News Corp’s regional newspaper titles, and of various local radio stations, Sue understands the difference between a good and a great business. As a Noosa resident for more than 20 years, Sue’s knowledge of the Noosa community led to her appointment to Noosa Regional Council’s Economic Sector Board, as a Director of Tourism Noosa, and Commodore of the Noosa Yacht & Rowing Club, among other volunteer NFP directorships. Her understanding of the Noosa economy, our unique property market and broader economic trends ensure we are positioned to continue to advise and lead our clients while managing their significant assets. Sue’s two Noosa raised children are grown, and now reside in Brisbane, and Sue and the family Golden Retriever, Kevin spend their free time enjoying everything this beautiful piece of paradise has to offer. Sue is thrilled to be working with the wonderful R&W Noosa Holidays team to continue to deliver the high standard of product and service our clients and guests are used to.

Brian Priebe

Property Manager

Brian Priebe was born in Canada, but has been an Australian resident for 30 years. He is married with 4 grown children. Brian leads our Property Management division - the wonderful team of reservation, maintenance and housekeeping staff. He has been a Holiday Property Manager in Noosa for years and is very well versed with the Noosa area. He has a passion for this job. He is wonderful at resolving property management concerns – keeping both our guests and owners happy. Brian is a keen golfer and a member of the Noosa Golf Club. He and his wife like kayaking on the Noosa River. Having moved from overseas to accept engineering roles in Australia, Brian is instantly recognisable by his soft Canadian accent. He is charming and keeps a very calm manner in crises. He is proactive in instituting systems to ensure the smooth running of the largest and busiest holiday rental business in Noosa.

Chrissy Davis

Property Manager

With more than 20 years’ experience in hospitality & holiday letting Chrissy's has an energetic approach to her career as property manager. She is passionate about ensuring our guests choose and enjoy the perfect accommodation to suit their wishes and aiming to delight them at every touch point we have with them. Chrissy also knows how important relationships are in business and that respect for owners and guests is vital. She is a true professional. Moving to the Sunshine Coast 14 years ago she knew right away this would be her home, she is an avid runner and beach goer. Most weekends she can be exploring new places to run with her fabulous two children or reading a good book if she can find a moment of quiet time. Combining great product knowledge with exceptional levels of customer service Chrissy aims to have her team provide a wonderful rental experience.

Rosemary Glemarec


Rosemary has been a valued member of Richardson & Wrench team since 1996. Rosie started her career with R&W as a personal assistant to Peter Butt and quickly became recognised for her administration skills. Her background was as store manager of Tradelink Noosa. Rosie became more involved with the holiday accommodation business - 'Noosa Resort Management' at the time, and assumed the administration role in 1998. She is now the only original member of staff to still be on board from the early days. Rosie ensures that the day to day running of the company remains smooth and is always putting in her bit answering phones and taking bookings during her already busy day! In the off time Rosie loves listening to music, walking her dog and used to be a netball star until she broke her wrist... twice!

Jodi Panetta


Born and raised on the Central Coast of NSW, sun, sand and surf was a part of my life from an early age, so no surprise that I fell in love with Noosa at first sight and my family and I have called this little piece of paradise home for the past 14 years. I joined the Richardson & Wrench team as an administrator in early 2015 after having had over 20 years’ experience as a bookkeeper / administrator in a variety of industries including oil and manufacturing, government, building and disability services. Having had this experience in a broad range of industry and a personal interest in property has enabled a smooth transition into this interesting and varied position with R&W. My number one priority in my role is to maintain the accuracy and integrity of the trust accounting systems and my goal is to provide our unit owners and vendors with a hassle free financial reporting process. During my time off, I enjoy a love of food, travel and keeping fit and dream of one day buying a holiday home and retiring to the coastline of a traditional town in Italy.

Carly Rankin


Carly is a Sunshine Coast girl through and through, growing up in Peregian Beach and living most of her life here on the Coast. She moved to London as a young girl, travelled through Europe and worked in the hospitality Industry for 2 years. Having been bitten by the travel bug, Carly returned home and studied Beauty Therapy working in salons and cruise ships sailing around the Caribbean and South American coastline. Carly commenced working here at Richardson & Wrench Noosa Holidays back in 2011 and we just love her to bits. She’s a bright and bubbly girl with loads of personality and is always smiling. She loves the interaction with our guests and owners. Carly is a mother of 2 beautiful little girls. She works on our Reception 4 days a week. You’ll know her by her smile.

Susan Carr


Susan joined the R&W Team in 2013 in the Holiday Accounts division attending mostly to invoicing and account enquiries. She also attends to holiday enquiries and bookings. Susan’s real estate background began at the age of 19 as a receptionist and progressed over the years to Sales and later to Property Management. Susan lives in Noosa Heads, has 3 grown children and 8 grandchildren. She likes to keep fit with yoga, walking and swimming.

Dakota Panetta


Italian, Australian, Dakota has lived in Noosa since the age of 4 years old. Immediately after graduating from school, Dakota joined the R&W team and began working for Noosa’s most prestigious holiday and real estate agency under the guidance of many influential colleagues. He currently multitasks several roles for the agency including reservations, property inspections and as concierge to some of our fabulous properties. He’s a computer whiz so will often be doing some background work for us too. When not working or studying at the University of the Sunshine Coast (International Studies), you can find me on Noosa’s main beach patrolling as a lifesaver or educating the next generation in surf awareness and lifesaving. I have a huge passion for the beach and a bigger love of introducing it to the younger kids. We live in such a wonderful part of the world and it is certainly a blessing to spend countless hours in the world renowned Hastings Street and Noosa Main Beach postcode. So what are you waiting for? Book that holiday of a lifetime to Noosa and maybe you’ll see me down on the sand in my red and yellow uniform watching out for the swimmers and surfers. Or manning Reception ready to welcome you into one of our superb properties.

Jennifer Lane


Originally from Texas, USA - Jennifer is 'The One with the Accent' who just loves to make our guests’ holiday the best experience it can be! Jennifer (we call her ‘Tex’ and you can too!) arrived in Australia in 2010 and just happened to land in Noosa, by chance. Within a week, she met her now husband and fell in love with both him and the small, coastal town. They moved to Brisbane for 5 years to work in the oil & gas industry, but Noosa was always home – continuing to visit as often as possible. So, when circumstances in Brisbane changed, she and her husband decided to return to their first love, Noosa. With a strong background in the hospitality industry and being from the southern USA – Tex brings a unique style of customer service to the team of R&W Holiday Rentals. As the Maintenance Manager no two days are the same, from organising a light bulb that needs changing to replacing appliances that have decided they no longer want to work, to ensuring all pool safety certificates are up to date, the list is endless. Her environment is very fast paced, however she always uses her best endeavours to arrange for a repair or replacement of any part of a property that may fail or misfunction during a guest's stay. Co-ordinating maintenance as quickly and efficiently on a daily basis is definitely challenging at times yet so very rewarding. Ensuring her relationship with the owner of our holiday properties, the contractors she has as part of her team and our holiday guests is of an exceptional standard is a high priority on Elaine’s list. Building ongoing and long lasting connections with everyone that she interacts with is something she prides herself in. When everything goes to plan it’s a great feeling knowing everyone is happy, that’s what she loves the most.

Carol Coppell


Carol has been working in the hospitality industry for years, having moved from New Zealand in 2004 to the Sunshine Coast for management rights which is excellent training for R&W Noosa Holiday. It has imbued in her a strong desire to provide great customer service. She has worked in a number of areas within our business from property inspections and concierge, to cleaning rosters and reception as well. Carol and her husband own a house in Noosa and have a delightful child. She loves the Coast beaches and family friendly events, bush walking and reading a good book – whenever she has spare time that is. She comes from a boating family in New Zealand and has spent many holidays either on the water and/or at the beach. She holidayed here as a child and teenager and this is when our beautiful Noosa won her heart and decided to move here when she was old enough. Thank goodness as she now ensues others enjoy their Noosa holiday experience.

Courtney McArlein


Growing up in country Victoria, Courtney moved to Melbourne to study Public Relations & Primary Education, before heading to Europe backpacking. Upon her return to Australia she sought to escape the cold and moved to beautiful Noosa! She worked for us for some years, mainly as a receptionist but also undertook many roles for us including property inspections and administration. Courtney and her partner left Noosa where she taught in Far North Queensland. Fortunately for us, she missed Noosa (and us) and returned back here to settle. We are extremely pleased to have Courtney back on the front desk as a Guest Service Agent. She is an intelligent woman with a calm nature and a genuine warm and ready smile to welcome guests. She is a hard worker and brings a lot of bookings into our office because guests love working with her. She has an excellent knowledge of our properties and likes to get the guests into a property which suits their needs perfectly. She is a problem solver and a truly delightful person. Our owners always appreciate having Courtney look after them too.

Reception: 23 Hastings Street, Noosa Heads